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SERVICE TECHS - What minimum sales revenue goal does your company expect from you every week?
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View Survey Results
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Tech Reference Library
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DOWNLOAD: Furnace Diagnosis or Tune Up Sequence
The furnace diagnosis or tune up sequence form is like a flow chart or map that will help your techs follow the process on heating maintenance or repair calls to lead them on what action to take when looking at a system. This is designed to give your people ideas on what repairs they should present to create solutions for your customers. Use this at your next service meeting to start some great discussions. . . .
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DOWNLOAD: Gas Furnace Heat Exchanger Condemn Form
The Gas Furnace Inspection Sheet is a great way to document for both the home owner and the company the dangerous situation when a tech finds a fault in the heat exchanger. I would suggest that you make a two part form form this sheet and use it in conjuction with the Condemn policy we have listed on the site as well. Upon finding a crack you can show the customer where it is located and what action you will take . . .
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DOWNLOAD: Heat Exchanger Condemn Policy
Heat Exchanger Condemn Policy - Safety is one of the primary considerations when performing a pre-season maintenance on furnaces or boilers. When a tech finds a fault in the heat exchanger this can be a stressful time for everybody concerned. This policy must be modified to match your company procedures and to provide assurance to the tech and the customer that the company has thought about dynamics of this situation. . . .
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DOWNLOAD: Thermal Energy Bypass Checklist Booklet
By Environmental Protection Agency
In response to significant changes in residential energy codes and standards, the United States Environmental Protection Agency (EPA) released a new set of guidelines for ENERGY STAR qualified homes, to be implemented in 2006. A major new requirement is the Thermal Bypass Checklist. The Thermal Bypass Checklist is a 23-point list of building details where thermal bypass, or the movement of heat around or through insulation, frequently occurs . . .
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DOWNLOAD: Energy Evaluation Booklet
By Joe Crisara
This is a booklet that your tech or energy evaluator can take with them to find problem areas on a home energy evaluation. The form illustrates a three point audit including the HVAC equipment, air delivery systems and also the home thermal envelope. You can use in conjunction with the ad or post card that generates the audit. Use this form as a guidline to identify the energy faults that lead to your presentation. . . .
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DOWNLOAD: "Yellow Tag" Hazard Alert
By Ty Bell
This is a yellow tag hazard alert that can be used by any trade to increase the awareness of a dangerous condition in a home. You can have this made as a tag or sticker and use it to further document the communication of a serios condition that exists such as shorted wires, carbon monoxide, possible flooding, gas leaks or even code violations. The presence of such a warning being visible is proven to more likely get the client to take action to correct it. . . .
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E-BOOK: Retaining Customers By Handling Concerns
Sometimes in our busy day to day struggles to run a contracting company we lose sight of the importance of keeping customers happy to the degree that they will return. This leads us to the question of how important is it to know how to handle disgruntled or dissatisfied clients. Well. We can start with the premise that customers are the primary reason for us being in business to begin with. . . .
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E-BOOK: The Green Glossary
GREEN is a term now widely used to describe buildings designed and constructed with minimal negative impact to the environment and with an emphasis on conservation of resources, energy efficiency, and healthful interior spaces. Sustainability is measured in three interdependent dimensions: the environment, economics, and society--often referred to as the triple bottom line. . . .
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Famous Golf Ball Flushing Toilet is "De-Throned"
IN a demonstration of hydraulic prowess at the International Builders Show in January, a Kohler toilet successfully disposed of 2 pounds of cocktail wieners in one flush and five rubber ducks in another. An impressive, even heroic, feat. But in what may be the first recorded case of commode one-upmanship, the real extreme toilet may be the American Standard Champion. "We've actually flushed 29 golf balls at once," boasts a recent . . .
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Spark Ignition
By Butch Metoyer
One of the first IID spark ignition systems was developed by Honeywell for gas heating systems. The models were known as S86. They made eight basic control models which included the S86A through S86H What is IID? IID stands for intermittent ignition device. These are electronic devices that are often called "spark boxes", however, they provide more than just an ignition spark. . . .
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Seal Recessed Light Fixtures to Combat Wet Attics, Mold and Mildew
Courtesy of Zerodraft
In recent columns, we've explored ways to combat air migration to the attic, which can result in condensation, mould and mildew, as well as comfort problems and increased energy consumption. In this column, we'll talk about sealing recessed light fixtures to help keep warm air in the living space where it belongs. . . .
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Seal Electrical Receptacles to Stop Drafts
Courtesy of Zerodraft
In our last column, we discussed how and why air travels in a house to create drafts. This time, we'll look at sealing electrical receptacles to improve comfort and save energy in your home. . . .
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Sealing And Insulating The Attic Hatch
Courtesy of Zerodraft
In our last column, we discussed the importance of sealing the attic to prevent moisture-related problems such as premature roof failure, condensation and bucked shingles, ice damming, mould and mildew.
Today, we'll look at the how-to details of one element of the attic project -- sealing and insulating the attic hatch. . . .
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Temperature Rise Testing
By Butch Metoyer
High temperature rise is usually an indication of low air flow or high input into the furnace. Air flow can be increased by adjusting the furnace fan to a higher RPM if possible. High temp. rise could also be caused by excessive input. This can be corrected by adjusting the gas manifold pressure to manufacturer's specs. and/or changing the main burner orifice's if they are over or under-sized to the correct ones specified. . . .
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DOWNLOAD: Lessons In Electric Circuits Volume 2 - AC
By Tony R. Kuphaldt
The 2nd part of the series is called Electrical Circuits Volume 2 -- Alternating Current. Look inside and I think you will see what a find this book is for electricians and those trying to learn and understand electrical circuits. With over 500 plus pages in detail this is a treasure trove for you to enrich your knowledge. It was put together by several like minded individuals who were frustrated with the poor quality of text books . . .
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DOWNLOAD: Lessons In Electric Circuits Volume 1 - DC
By Tony R. Kuphaldt
This is volume 1 in a series of books on electricity and electrical circuits. It was put together by several like minded individuals who were frustrated with the poor quality of text books available for teaching students in their electrical theory classes. So they decided to do the next best thing and write their own text book which they have generously agreed to share with anyone who covets such knowledge. . . .
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