electrical sales classes, plumber sales classes, hvac sales classes, electrical service tech sales training, plumbing service tech sales training, hvac service technician sales training, hvac service tech sales training, contractorselling.com, contractorselling, joe crisara, joe crisara blog, julie crisara, julie crisara blog, free contracting clip art, contracting clip art, hvac clip art, plumbing clip art, electrical clip art, drain clip art, oldest furnace contest, oldest water heater contest, ugliest bathroom contest, csr script, hvac csr script, plumbing csr script, electrical csr script, hvac dispatcher training, plumbing dispatcher training, electrical dispatcher training, plumbing contractor inventory checklist, hvac contractor inventory checklist, electrical contractor inventory checklist, plumbing truck inventory, hvac truck inventory, electrical truck inventory, contracting, contractor, contractor selling, service contractor, plumbing contractor, hvac contractor, electrical contractor, Contractor Sales Training, hvac, hvac tech, hvac tech sales training, hvac business, hvac business training, hvac sales training, Plumbing sales training, Electrical sales training, Electrician Sales Training, Contractor Marketing, Air Conditioning Marketing, Power Packs, HVAC Marketing, HVAC, Heating Marketing, Air Conditioning, Plumbing Marketing, Electrician Marketing, Copywriting, HVAC Newsletters, Homesense, Direct Response, Direct Mail, Plumbing, Contracting, Seminar, Seminars, Yellow Page, Yellow Pages, Newsletter,Newsletters, sales, sales & marketing, design, selling, hvac sales training, plumbing sales training, eletrical sales training, electrician sales training, sales training plumber, HVAC flat rate, electrical flat rate, plumbing flat rate, flat rate pricing, flat rate book, planned service, planned service program, hvac forms, plumbing forms, electrical forms, guide to flat rate heating service, guide to flat rate plumbing service, guide to flat rate electrical service, hvac sales qualification script, hvac tech job interview questions, service tech job interview questions, plumbers job interview questions, electricians job interview questions, truck inspection sheet, aquisition letter for plumbing company, aquisition letter for hvac company, aquisition letter for electrical company, free hvac sales training videos, Steve Coscia, Tom Peric, Drew Cameron, Adams Hudson, sales tip of the week, sales call evaluation form, service call evaluation form, hvac service mailers, hvac service contractor organization chart, hvac video sales training, Plumbing video sales training, electrical video sales training, video sales training, contracting business, comfortech, rses, acca, phcc, HVAC Learning Solutions Onsite Online, Free Customer Service Sales Training, Sales Training HVAC Fieldelectrical sales classes, plumber sales classes, hvac sales classes, electrical service tech sales training, plumbing service tech sales training, hvac service technician sales training, hvac service tech sales training, contractorselling.com, contractorselling, joe crisara, joe crisara blog, julie crisara, julie crisara blog, free contracting clip art, contracting clip art, hvac clip art, plumbing clip art, electrical clip art, drain clip art, oldest furnace contest, oldest water heater contest, ugliest bathroom contest, csr script, hvac csr script, plumbing csr script, electrical csr script, hvac dispatcher training, plumbing dispatcher training, electrical dispatcher training, plumbing contractor inventory checklist, hvac contractor inventory checklist, electrical contractor inventory checklist, plumbing truck inventory, hvac truck inventory, electrical truck inventory, contracting, contractor, contractor selling, service contractor, plumbing contractor, hvac contractor, electrical contractor,  Contractor Sales Training, hvac, hvac tech, hvac tech sales training, hvac business, hvac business training, hvac sales training, Plumbing sales training, Electrical sales training, Electrician Sales Training, Contractor Marketing, Air Conditioning Marketing, Power Packs, HVAC Marketing, HVAC, Heating Marketing, Air Conditioning, Plumbing Marketing, Electrician Marketing, Copywriting, HVAC Newsletters, Homesense, Direct Response, Direct Mail, Plumbing, Contracting, Seminar, Seminars, Yellow Page, Yellow Pages, Newsletter,Newsletters, sales, sales & marketing, design, selling, hvac sales training, plumbing sales training, eletrical sales training, electrician sales training, sales training plumber, HVAC flat rate, electrical flat rate, plumbing flat rate, flat rate pricing, flat rate book, planned service, planned service program, hvac forms, plumbing forms, electrical forms, guide to flat rate heating service, guide to flat rate plumbing service, guide to flat rate electrical service,  hvac sales qualification script, hvac tech job interview questions, service tech job interview questions, plumbers job interview questions, electricians job interview questions, truck inspection sheet, aquisition letter for plumbing company, aquisition letter for hvac company, aquisition letter for electrical company, free hvac sales training videos, Steve Coscia, Tom Peric, Drew Cameron, Adams Hudson, sales tip of the week, sales call evaluation form, service call evaluation form, hvac service mailers, hvac service contractor organization chart, hvac video sales training, Plumbing video sales training, electrical video sales training, video sales training, contracting business, comfortech, rses, acca, phcc, HVAC Learning Solutions Onsite Online, Free Customer Service Sales Training, Sales Training HVAC Field
ContractorSelling Home    Contact Us    Discussion Forums    Help    Members Area
 ***Reskin*** - Left - Column Top
 ***Reskin*** - Left - Search Our Site
 ***Reskin*** - Left - Links of Interest
 ***Reskin*** - Left - Content Navigation
Home Page | Featured Resources

ContractorSelling.com Featured Resources

Los Angeles, CA Total Immersion April 2017 Presentations
Los Angeles, CA Total Immersion April 2017 Presentations This is a video of the Total Immersion Sales Summit presentations at the summit held in Los Angeles Total Immersion April presentation but also of handling objections at the end. That is the challenge of attending Total Immersion. Real life objection handled in rapid fire fashion. . . . keep reading
Webinar: "Uberization of the Service Industry"
Webinar: "Uberization of the Service Industry" The days of customers sifting through directories and websites to find a plumber, electrician or HVAC technician are gone. Homeowners are sick of waiting on a contractor to show up, and wish there was a better way to schedule time with a trusted professional. They want more options -- cleaner, slicker, smarter choices for getting maintenance issues taken care of. This technology-based revolution is happening in the contracting industry as we speak. The only question is will you adapt and when? Join our webinar this Thursday, March 23rd at 10:00 a.m. PST to find out what you can do to integrate technology into your service business. . . . keep reading
Hour Of Sales Power: "Creating Lead Turnover Opportunity"
Hour Of Sales Power: "Creating Lead Turnover Opportunity" Do you know what a tech-generated lead turnover is, and how it can help your business? Communication between a technician and the office dispatch team must be very detailed. This must be done in order to determine if and when renovation is a better service than repair. Is your team performing at this level? Find out during the Hour of Sales power this Thursday, March 16th at 5:00 p.m. PST. . . . keep reading
Los Angeles, CA Total Immersion March 2017 Presentations
Los Angeles, CA Total Immersion March 2017 Presentations This is a video of the Total Immersion Sales Summit presentations at the summit held in Los Angeles Total Immersion March presentation but also of handling objections at the end. That is the challenge of attending Total Immersion. Real life objection handled in rapid fire fashion. . . . keep reading
DOWNLOAD: Technician Success Organizer 2017
DOWNLOAD: Technician Success Organizer 2017 This file contains one of the most powerful management tools we have ever found in helping techs and sales people keep themselves accountable for their financial results. This calendar allows the sales or service manager to look at the last week, month, quarter or year for trend that are occurring with their staff. Give this file to your local printing service to create the book. . . . keep reading
Los Angeles, CA Total Immersion February 2017 Presentations
Los Angeles, CA Total Immersion February 2017 Presentations This is a video of the Total Immersion Sales Summit presentations at the summit held in Los Angeles Total Immersion February presentation but also of handling objections at the end. That is the challenge of attending Total Immersion. Real life objection handled in rapid fire fashion. . . . keep reading
Hour Of Sales Power Video: How Giving Literature Can Kill Your Sales
By Joe Crisara
Hour Of Sales Power Video: How Giving Literature Can Kill Your Sales This is an Hour of Sales Power titled, "How Giving Literature Can Kill Your Sales" In this segment Joe and Rick discuss the the danger that is introduced when a sales person or tech uses manufacturer or company literature to replace their people skills. Watch Rick and Joe as they discuss the many different ways you can increase value without written materials. . . . keep reading
Customer Relationship Management 101
Customer Relationship Management 101 The role of Customer Service Management is one that can easily get overlooked in this industry. We tend to emphasize acquiring new clients and forget to maintain the current, and forget about restoring the past. We are going to learn the basics of CSM in this webinar . . . keep reading
Hour Of Sales Power: Two Close or One Call Close? What is the Answer?
Hour Of Sales Power: Two Close or One Call Close? What is the Answer? During this live webinar we discuss strategies to use that will help you determine whether you should close on the first visit with your prospect or if you should make a second trip. What is the answer to this age old question? . . . keep reading
7 Steps to Designing a Turn Key Business: Part 7 - Coaching The Team To Stay On Track
7 Steps to Designing a Turn Key Business: Part 7 - Coaching The Team To Stay On Track You've finished the hard part putting all the pieces together. Now we need to make sure it doesn't get slowly dismantled by your team. Part seven or our series is going to teach you how to coach your team to stay on track with the goals and processes you've put in place. . . . keep reading
Let's Chat! Customer Service Skills for Booking Calls Online
Let's Chat! Customer Service Skills for Booking Calls Online Were you sold on adding a chat box to your website? Did someone tell you to add a "book service call" online would be the answer to all your prayers? Getting someone to chat, email or call you is just the first step in booking more calls. You still need to have some type of process to close the deal. During this webinar we will . . . keep reading
Los Angeles, CA Total Immersion 3 Day November 2016 Presentations
Los Angeles, CA Total Immersion 3 Day November 2016 Presentations This is a video of the Total Immersion Sales Summit presentations at the summit held in Los Angeles Total Immersion April presentation but also of handling objections at the end. That is the challenge of attending Total Immersion. Real life objection handled in rapid fire fashion. . . . keep reading
Hour Of Sales Power: Asking: Stopping Buyers Remorse
Hour Of Sales Power: Asking: Stopping Buyers Remorse Have you ever sold a job only for the customer to call the office later to cancel the sale? In this segment we talk about how to avoid losing a job after you thought it was sold. Join us during this "must see" Hour of Sales Power to learn how to keep customers cancelling on you. . . . keep reading
Essential Communication Skills for Giving Better Service
Essential Communication Skills for Giving Better Service A critical element to managing, measuring and communicating results in a small business is to put in place a series of successful key performance indicators. Successful companies not only have KPI's, but make sure that they have the right KPI's in order to make the best decisions for their company, family, employees, and vendors. . . . keep reading
Los Angeles, CA Total Immersion 3 Day October 2016 Presentations
Los Angeles, CA Total Immersion 3 Day October 2016 Presentations This is a video of the Total Immersion Sales Summit presentations at the summit held in Los Angeles Total Immersion April presentation but also of handling objections at the end. That is the challenge of attending Total Immersion. Real life objection handled in rapid fire fashion. . . . keep reading
Designing Your Call Center for Maximum Success!
Designing Your Call Center for Maximum Success! Knowing the do's and don'ts when designing your call center will literally save you 1000's of hours of time and frustration, plus increase your booking rate and make for happier employees. Join us during this webinar to learn . . . keep reading
Hour Of Sales Power: Asking: Your Wish Is My Command
Hour Of Sales Power: Asking: Your Wish Is My Command Genie's may not be real, but you won't get what you want if you don't even ask for it up front. Customers can smell fear, and if your afraid to ask for the sale, you've just given them the out they need to use someone else. . . . keep reading
7 Steps to Designing a Turn Key Business: Part 5: Implementation Plan
7 Steps to Designing a Turn Key Business: Part 5: Implementation Plan Now that you know your destination and have a road map to get there, you need to decide which route is the best route to take. This is when we put the implementation plan into place. During this webinar you will learn how to . . . keep reading
Hour Of Sales Power: Leave the Proposal and We'll Call You Back
Hour Of Sales Power: Leave the Proposal and We'll Call You Back In this segment Joe and Rick discuss the values and principles that all Heavy Hitters share when going about their work and life every day. Watch Rick and Joe as they discuss how you can embrace these values and in turn improve your results . . . keep reading
Los Angeles, CA Total Immersion 3 Day September 2016 Presentations
Los Angeles, CA Total Immersion 3 Day September 2016 Presentations This is a video of the Total Immersion Sales Summit presentations at the summit held in Los Angeles Total Immersion April presentation but also of handling objections at the end. That is the challenge of attending Total Immersion. Real life objection handled in rapid fire fashion. . . . keep reading
Projecting a Professional Image at the Front Desk When Under Stress
Projecting a Professional Image at the Front Desk When Under Stress Projecting a professional image is more than just what we wear and how we look. It's not just about how we talk to customers but how we talk to our co-workers as well. In this webinar we are going to talk about . . . keep reading
7 Steps to Designing a Turn Key Business: Part 4: Job Descriptions
7 Steps to Designing a Turn Key Business: Part 4: Job Descriptions Are you wondering how to keep your employees doing their jobs the right way? Do you find that you are having to repeat the same answers over and over again? In this webinar we are going to not just show you the importance of a job description (which you can probably already figure out) but how to create one for each area of your company. . . . keep reading
Los Angeles, CA Total Immersion 3 Day August 2016 Presentations
Los Angeles, CA Total Immersion 3 Day August 2016 Presentations This is a video of the Total Immersion Sales Summit presentations at the summit held in Los Angeles Total Immersion April presentation but also of handling objections at the end. That is the challenge of attending Total Immersion. Real life objection handled in rapid fire fashion. . . . keep reading
Hour Of Sales Power: Leave The Proposal and We'll Call You Back
Hour Of Sales Power: Leave The Proposal and We'll Call You Back No one wants to face a negative buyer, unless your the $7 Million Dollar Salesman. In this Hour of Sales Power, Joe and Rick will talk about how to turn those negative buyers into your best and most loyal customers. . . . keep reading
Welcoming and Retaining Clients, Members, and Non-Purchasers
Welcoming and Retaining Clients, Members, and Non-Purchasers In this live webinar broadcast from our new ContractorSelling.com Studios, we will be giving out a detailed checklist on ways to "wow" potential customers and well as your current client list. Join us during this live webinar . . . keep reading
7 Steps to Designing a Turn Key Business: Part 3: Job Priorities
7 Steps to Designing a Turn Key Business: Part 3: Job Priorities Are you wondering how to keep your employees doing their jobs the right way? Check out this video to know what the priorities should be for each employee! . . . keep reading
How May I Help You? The Science of Building Scripts
How May I Help You? The Science of Building Scripts Have you ever wondered why it seems your competitors have more calls on their dispatch board than you? Is your phone ringing but there never seems to be enough work to go around? If this is you, then you need to attend this webinar as we share the secrets to a 96% closing rate over the phone with customers . . . keep reading
7 Steps to Designing a Turn Key Business: Part 2: Setting The Rules
7 Steps to Designing a Turn Key Business: Part 2: Setting The Rules You wouldn't teach your kids how to play a sport or board game without telling them the rules ahead of time. So why do so many of us forget to set clear cut rules in our businesses. During this webinar you will learn to create boundaries throughout the company (that includes your customers) that will allow your company to thrive. . . . keep reading
Dealing With Difficult and Demanding Customers
Dealing With Difficult and Demanding Customers Dealing with difficult and demanding customers is just part of the job description when it comes to customer service. In this webinar learn how to resolve their concerns and handle their demands swiftly and easily with just these 3 little secrets. . . . keep reading
Hour Of Sales Power: Selling To Negative Buyers
Hour Of Sales Power: Selling To Negative Buyers Watch the Hour Of Sales Power every month. Each time we will discuss the greatest challenges facing contractors in the sales world. We have previously featured some of the worlds best hvac, plumbing and electrical sales people on this show. Tune in each month and improve you sales! . . . keep reading
Hour of Sales Power:Total Immersion All Stars
Hour of Sales Power:Total Immersion All Stars Uncle Joe interviews the best of the best students who recently attended a Total Immersion Summit. These high achievers share the things that were responsible for their personal & professional growth in performing Pure Motive Service. . . . keep reading
Hour Of Sales Power: 21 Core Values of Heavy Hitters
Hour Of Sales Power: 21 Core Values of Heavy Hitters In this segment Joe and Rick discuss the values and principles that all Heavy Hitters share when going about their work and life every day. Watch Rick and Joe as they discuss how you can embrace these values and in turn improve your results . . . keep reading
7 Steps to Designing a Turn Key Business: Part 1: Designing the Service Environments
7 Steps to Designing a Turn Key Business: Part 1: Designing the Service Environments Find out all of the things you need to do to set up the perfect Turn-Key environment. Learn how to create the perfect work flow process from your Customer Service team to your Dispatch Team to your back warehouse Inventory staff. This webinar will show you how it's done . . . keep reading
JoeTV Episode 3 - The Value Of Sharing WHY You Made Options
JoeTV Episode 3 - The Value Of Sharing WHY You Made Options Learn how to build a winning option sheet on this full length episode of JoeTV - In this video Joe cover the value of sharing the reasons WHY you created options and choices for your clients. This is MUST SEE TV . . . keep reading
Essential Communication Skills for Giving Better Service to Connect with Customers
Essential Communication Skills for Giving Better Service to Connect with Customers In this live webinar broadcast from our new ContractorSelling.com Studios, we outline the eight essential communication skills for giving better service to connect with your customers. This webinar is must see TV for any person doing customer service looking to take it to the next level in their career. . . . keep reading
Hour Of Sales Power: 3 Objections You Must Overcome Before Or After Presenting
With Joe Crisara & Rick Picard
Hour Of Sales Power: 3 Objections You Must Overcome Before Or After Presenting "3 Objections You Must Overcome Before Or After Your Presentation" Watch the Hour Of Sales Power every month. Each time we will discuss the greatest challenges facing contractors in the sales world. We have previously featured some of the worlds best hvac, plumbing and electrical sales people on this show. Tune in each month and improve you sales! . . . keep reading
JoeTV Episode 1 & 2 - Building a Winning Option Sheet
JoeTV Episode 1 & 2 - Building a Winning Option Sheet Learn how to build a winning option sheet on this full length episode of JoeTV - In this video Joe cover the 4 Strategic Rules To Creating Options as well as the 7 Steps To Build a Winning Option Sheet. This is MUST SEE TV . . . keep reading
Building A SuperStar Team
Building A SuperStar Team You CAN make everyone on your team a star! Learn how to HERE! You will learn everything from how to "walk the walk" to building your team's self esteem. Join us for this LIVE even . . . keep reading
Maintenance and Inspection Call Success
Maintenance and Inspection Call Success Make your company economy proof and weather proof with a well thought out, well planned, PSA. A Planned Service Agreement (PSA) can not only help you smooth out those seasonal ups and downs, but also make your business more profitable, and create a more positive company culture in the process. . . . keep reading
Step Up Your Service Game in Only 60 Minutes!
Step Up Your Service Game in Only 60 Minutes! Discover the top 10 tips for stepping up your customer service skills in order to differentiate yourself from the competition (all in under 60 minutes). Join us as we discuss what it takes to be a world class Customer Service Representative . . . keep reading
Los Angeles, CA Total Immersion 3 Day April 2016 Presentations
Los Angeles, CA Total Immersion 3 Day April 2016 Presentations This is a video of the Total Immersion Sales Summit presentations at the summit held in Los Angeles Total Immersion April presentation but also of handling objections at the end. That is the challenge of attending Total Immersion. Real life objection handled in rapid fire fashion. . . . keep reading
Hour Of Sales Power: "Creating Lead Turnover Opportunity"
Hour Of Sales Power: "Creating Lead Turnover Opportunity" Watch the Hour Of Sales Power every month. Each time we will discuss the greatest challenges facing contractors in the sales world. We have previously featured some of the worlds best hvac, plumbing and electrical sales people on this show. Tune in each month and improve you sales! . . . keep reading
Planned Service Agreement Design, Strategy & Opportunity Checklist
Planned Service Agreement Design, Strategy & Opportunity Checklist Learn how to take your service (and your business) to the next level by implementing a Planned Service Agreement Program for your customers. During this video we will teach you what to offer your clients, as well as what not to offer your clients, in order to make this program a success. There are 3 majors elements to any goo program... . . . keep reading
How To Deliver Exceptional Customer Value Before, During, and After The Call
How To Deliver Exceptional Customer Value Before, During, and After The Call Find out what constitutes good value to a customer and learn how to give it when dealing with customers over the phone, even before you talk to them. During the webinar we will talk about the before, during, and after call taking skills needed to . . . keep reading
Los Angeles, CA Total Immersion 3 Day March 2016 Presentations
Los Angeles, CA Total Immersion 3 Day March 2016 Presentations This is a video of the Total Immersion Sales Summit presentations at the summit held in Los Angeles Total Immersion March presentation but also of handling objections at the end. That is the challenge of attending Total Immersion. Real life objection handled in rapid fire fashion. . . . keep reading
Los Angeles, CA Total Immersion 3 Day Feb 2016 Presentations
Los Angeles, CA Total Immersion 3 Day Feb 2016 Presentations This is a video of the Total Immersion Sales Summit presentations at the summit held in Los Angeles Total Immersion February 2016. All students do a great job of not only making a great presentation but also of handling objections at the end. That is the challenge of attending Total Immersion. Real life objection handled in rapid fire fashion. . . . keep reading
Run An "Oldest" Contest eBook
Run An "Oldest" Contest eBook Attention... all heating, air conditioning, plumbing and electrical contractors, owners and marketing directors who would like to become a local service legend, get paid to advertise your Services & keep busy & make a profit during your slow season no matter what area of the country you are in. Let me take you by the hand & show you one of the best kept secrets used by some of the most successful companies in America. . . . . . . keep reading
Los Angeles, CA Total Immersion 3 Day November, 2015 Presentations
Los Angeles, CA Total Immersion 3 Day November, 2015 Presentations This is a video of the Total Immersion Sales Summit presentations at the summit held in Los Angeles Total Immersion November 2015. All students do a great job of not only making a great presentation but also of handling objections at the end. That is the challenge of attending Total Immersion. Real life objection handled in rapid fire fashion. . . . keep reading
DOWNLOAD: Employee Handbook Template
Julie Crisara
DOWNLOAD: Employee Handbook Template Your business is unique to you and your employees. An Employee Handbook is an essential tool to help run your business effectively and efficiently. Your Employee Handbook tells your employees about your company, your benefits and safety programs in your workplace. The Employee Handbook Template should be used as a guide to help you develop your own unique book of policies, procedures and practices relating to the hiring and employment of your staff. Review it carefully and make the . . . keep reading
DOWNLOAD: The Top 10 Customer Service Mistakes E-Book
By Joe Crisara
DOWNLOAD: The Top 10 Customer Service Mistakes E-Book Customer service may be the most valuable asset your company can have. Especially in today's demanding service environment. Consumers today don't just expect great service from you, the usually wind up either getting it or moving on to your competitor. Can you afford to make mistakes with your customer service? The difference can be as plain as whether or not your business will still be here next year or not. In short, you cannot make mistakes that commonly happen over and over . . . keep reading
More HeadlinesMore Headlines