ARTICLE: 7 Signs of a Dysfunctional Company
By Steve Tobak
I was just reading about how Barack Obama and George W. Bush are the most polarizing presidents of the past 50 years, meaning they had the largest gap in approval ratings between democrats and republicans. Some think there's a chicken and egg aspect to the question of which came first, our divisive leaders or our divided nation, but I think it's entirely a function of leadership. If Obama and Bush were effective leaders, the nation wouldn't be so divided. . . .
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ARTICLE: Minimize "Blame Game" with "Do It Yourself" Customers
By Steve Coscia
These days, some customers who are low on cash are attempting to repair and install equipment that is best handled by an HVAC, plumbing or electrical contractor. During the last few months, I have heard numerous horror stories about Do It Yourself customers who, in an attempt to save a few bucks, try to fix things themselves. . . .
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ARTICLE: Visualize Your Goals More Powerfully
By Kevin Eikenberry
You've got your goals set. You're excited about them and the prospects of achieving them. Whether those are true statements for you personally, for your team/organization or both, congratulations! They're both necessary and important steps. And, they aren't enough. I'm guessing you've heard about visualizing your goals. Many tell me it seems silly, others think it doesn't help. . . .
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ARTICLE: Body Language Sales Test
By John Boe
Are you aware that your body language reveals your deepest feelings and hidden thoughts to total strangers? As a professional salesperson you must continuously monitor your customer's body language and adjust your presentation style accordingly. By understanding your prospect's temperament style and body language gestures, you'll minimize perceived sales pressure and close more sales in less time. . . .
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4 Keys to Changing Problems Into Opportunities
By Dinyah Rein
What's the difference between a problem and an opportunity? Isn't it obvious? If your response to that question is that obviously, it's the circumstances -- think again. Have you ever heard of or seen two people achieving different outcomes, even though they began with the same circumstances? . . .
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5 Keys To Building a Powerful Brand
By Kellie D'Andrea
In today's world, it takes a strong, branded identity along with a memorable customer experience that generates a good buzz to keep the brand going and the profits flowing. The goal of every business owner is not just to create satisfied customers but to create the WOW experience that leads to brand evangelists. . . .
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ARTICLE: Economy Changing Consumer Behaviors
By Gareth Schweitzer
Since the economy began its downward spiral into recession in early 2008, we have seen changes in consumer behaviors and habits. Studies have shown that mindsets have shifted and that the current consumer is a very different person than the consumer of several years ago. Many marketing research services have begun to create their own surveys and reports to gain insight into this new consumer that we are dealing with today. . . .
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ARTICLE: 7 Reasons Sales Managers Fail
By Colleen Stanley
Have you been scratching your head wondering why your sales team is not hitting revenue goals and aren't going to succumb to blaming the economy? Do you feel like you're doing everything you can and giving your all as a manager but are not getting consistent results? Read on to determine if you are a product of these 7 reasons sales managers fail . . .
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ARTICLE: The Little Rules Of Taking Action
By Leo Babauta
Too often we get stuck in inaction -- the quagmire of doubt and perfectionism and distractions and planning that stops us from moving forward. And while I'm no proponent of a whirling buzz of activity, I also believe people get lost in the distractions of the world and lose sight of what's important, and how to actually accomplish their something Amazing. . . .
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ARTICLE: The Most Important Button On Your Phone
By Mike Brooks
Listening is the number one skill of Top 20% producers. Their listening goes far beyond just listening though, because top producers actually hear what is behind what their prospects are saying, and they know how to ask clarifying questions to get them to reveal even more. Have you ever needed to ask directions? . . .
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ARTICLE: 7 Mistakes of the Self-Centered Salesperson
By Joe Crisara
A sales person like me may be the easiest person for a good sales person to sell to. Believe me, I've seen and heard a lot of sales presentations in my life, and unfortunately nearly all of them amuse, bore, repel, or anger me. I actually pity the people who use out-dated, scripted and ineffective techniques. Then I realize that what they say is a result of the poor information they have been trained with. Sometimes I even give them advice on how to best sell me if they are open to listening to me. . . .
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ARTICLE: You Can Sell Your Way Out Of Any Situation
By Tom Richard
When I was only ten years old, I remember waking up early one day to go fishing with my father at our family's cabin in Grayling, Michigan. When we arrived at the dock, my heart sank with the sight of about three inches of water in our small fishing boat from the heavy rain the night before. Many other fishermen were bailing out their boats with small buckets; I frowned at the thought of doing the same. My father smiled and simply told me to go ahead and get into the boat. . . .
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