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DOWNLOAD e-Book: How To Manage Unprofitable Customers

This e-book special report is a summary of our Office Works video segment on how you can identify and attempt to manage unprofitable customers in a service business. Customers who consume company resources without contributing to the profit can infringe on the goodwill and ability of your company to serve your customers who are profitable. Watch and learn to evaluate the profitability of your customers . . . (to read the remainder of this article, please log in below.)
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