Use this coaching prep form to guide you though finding out the "mindset" of your front line people who sell your services to your customers. Be creative and use it to find out what level your tech, sales person or perhaps even a future job applicant sales skills are at. You can also use it to give to your people before individual coaching sessions you have with them. Review the answers they give to find areas you can help them. . . . (to read the remainder of this article, please log in below.)
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