January 02, 2013 at 3:41pm Tags: accountability, office, Price, process
Whenever I have a task that I don’t want to do, I find anything other than doing that task simply irresistible. Basically I put my head in the sand by doing the things I enjoy like talking to a client on the phone about how to turnaround their sales results or working on a new script to help a company convert more callers into buyers. The time I spend avoiding the work I need to do can be very productive. However, at the end of the week or month or quarter, I am still left with the task I HAVE to do. What’s worse and more dangerous is that now the task seems more daunting because it is so far overdue.
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May 31, 2011 at 12:14pm Tags: gratitude, process, questions
The Employee “Prospector”
One of the great things about doing business in today’s world is the massive amounts of opportunities that exist to promote and advertise our business. Unfortunately these marketing opportunities can dilute your message to a point where potential customers may find it hard to find you.
So marketing has come full circle. The most effective way to get new customers is to ask your existing customers for referrals or what we used to call “word-of-mouth.”
How much can we expect from our front-line employees like office staff, installers, service techs and sales people in terms of bringing in referrals or do be a “prospector” for new clients?
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December 13, 2010 at 7:48pm Tags: $5 million, Differentiate, process, Sales Skills, timing
Bah! Humbug?
Please, before you start to over-celebrate, calm down
Bah! Humbug?
Please, before you start to over-celebrate, calm down and reduce the enthusiasm of your inner-scrooge. I am not advising you to cancel your Christmas shopping exactly, but you just might want to put it on hold until you and your attend this months Hour Of Sales Power on Thursday, December 16th at 8 pm eastern time.
Why? Because $6 million dollar salesperson Rick Picard and I will hold one of the most exciting Hour Of Sales Power national contractors sales meeting yet. AND after learning the lessons that Rick will teach, you will have more money to shop with. (How many Chia-pets can you give anyway?)
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March 20, 2010 at 4:14pm Tags: office, organizational chart, organizing. systems, process
7 Steps to Organizing Your Contracting Office
Whether you already have an office, are moving into a new one or are just moving into an office for the first time after working out of your home, the thought of setting up or organizing your office can be daunting.
We usually find ourselves swearing to “get things organized around here for the last time.” Let’s face it. It can be very difficult to find something we need, like customers’ paperwork, check deposits, time sheets and the many other mounds of paper our business generates. We perform this vicious cycle only to find ourselves repeating the same process the next time we cannot find something.
What is the secret to getting your office set up for the last time? The answer is all in the way you plan to organize your environment. In the following series, let’s discuss how to get your office set up and stay organized, once and for all.
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