December 16, 2011 at 12:00am Tags: compete, gratitude, outsell, Sales, thanks
Is Gratitude Part Of Your System?
Without a doubt, life today flies by at record speed and many of us get overwhelmed around the year-end holidays.
I wonder if many people in sales business have thought much about the people who are at the center of whatever success they have achieved. I know I recently have.
Those thoughts of kindness by everyone who has helped me have really stirred some great emotions inside of me.
Not Everything Has To Be 2.0
The principle of giving thanks is nothing new but it is always in style and appropriate. If you’re not sure whether thanks is merited then I would err on the side of doing it anyway just in case it is.
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May 31, 2011 at 12:14pm Tags: gratitude, process, questions
The Employee “Prospector”
One of the great things about doing business in today’s world is the massive amounts of opportunities that exist to promote and advertise our business. Unfortunately these marketing opportunities can dilute your message to a point where potential customers may find it hard to find you.
So marketing has come full circle. The most effective way to get new customers is to ask your existing customers for referrals or what we used to call “word-of-mouth.”
How much can we expect from our front-line employees like office staff, installers, service techs and sales people in terms of bringing in referrals or do be a “prospector” for new clients?
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