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Viewing posts tagged: employees
December 05, 2011 at 6:48pm Tags: accountability, celebrate, employees, responsibility
A Non-Litigious Holiday Party
By Elizabeth R. Ison, Esq.
With another holiday season approaching, companies nationwide are busy planning parties. Holiday socials are longstanding company traditions to thank employees and celebrate annual accomplishments. They can also be a breeding ground for employer liability — especially when alcohol is served.
A 2000 survey conducted by Vault.com found that 44% of employers had to reprimand an employee for behavior at a company holiday party. A 2010 poll by HR firm Adecco corroborate these findings: 40% of people surveyed saw or suffered a major indiscretion at a work-sponsored holiday event and 14% knew someone who was fired for bad behavior at a company holiday party.

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December 28, 2010 at 7:36pm Tags: comfort zone, customer service, employees, family
It’s A Family Affair
Most people identify “Mom and Pop” shops for their welcoming charm. Yet despite a reputation for exuding a comfortable feeling, many end up closing their doors. Whether the challenge is big-box competitors, an economic slump or limited resources, making ends meet can be tough. But for Precision Air-Conditioning of Memphis, Tenn., the family business figured out the secret to staying open for 37 years and counting.
Just as individuals have a story, so do businesses. Ten years ago, asking Kathe Stewart if she would ever work in the family business would have resulted in a firm “no.” As a practicing lawyer, she never imagined she would one day be chief operations officer of her father’s air-conditioning company.
But in 2002, an unfortunate event changed the course of her life and the direction of her father’s company.

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December 01, 2010 at 12:01pm Tags: bonus strategy, christmas bonus, employees, office, Profit, system
It’s Just Around The Corner
It’s already that time of year again. You can hear the music playing when you’re out shopping. Neighbors are starting to decorate their homes before it gets too cold to get up on their ladder. It seems like it gets earlier and earlier every year. The last thing anybody wants to be accused of is being called a Scrooge. Keeping that in mind, the top question we get asked every year at this time is, “What should I give my employees for a Christmas bonus?”
It is very hard for me to answer this question because the truth is…I love Christmas! Or at least I love the idea of Christmas and the feeling you get when giving to someone else. So it’s even harder for me to say that the days of giving Christmas bonuses are over. You shouldn’t be giving your employees a Christmas bonus.

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March 25, 2010 at 2:22pm Tags: customers, employees, golden rule, job description, leader, office, organizational chart, owner, priorities, relationship, rules
A Business Organizational Chart
If you are tired of parts not being ordered, customers not being called, or bills not being paid on time, or the daily “finger pointing” that goes on when you address these issues with your employees, then now is the time to create an organizational chart. Whether you draw it out on paper or purchase an organizational software program to do it for you, creating a business organizational chart is the first step of seven in this eight- part series to organizing your service contracting office, once and for all.

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