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Articles Categorized: Testimonials
January 03, 2009 at 4:41pm Tags: HVAC, life changing

“Life Changing…”
“Every so often, someone comes along and completely changes your life for the better. For me Joe Crisara is that person.
I attended a Total Immersion Sales Summit that he was teaching and to say the least it immediately changed my results the week following the meeting. Joe teaches you how to listen and be a student of the customer so that you have the ability to create solutions that completely differentiate you from your competition.
Here I thought I was going to sales training to here the usual “blah, blah, blah” type sales trainer. Instead I came back with a life changing experience and much easier way to sell that completely recharged my batteries.
The best way to describe what Joe does

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September 29, 2009 at 5:48pm Tags: Plumbing

The Hammers Gonna Break
“Hi Joe just wanted to thank you. I just completed my training today and I feel like a new person. I just have a different outlook on life and the way I will handle every conversation. I already used the training in a conversation I had with someone today.
Joe I wish all people in the service contracting business would have the guts to attend your training. The reason is that I think that what you provide is not just a sales class but is the very essence of customer service. I think that the words service is lost on most contractors and you class should be required for anyone hoping to make customers happy.
I can’t wait for work Monday!! WOW that sounds weird. I will talk to you next week with my first results. I can’t wait for my first “SO WHAT SHOULD WE DO????????” The hammer’s gonna break the table when I slam it down!!
P.S. I just did my first $20,000 week this week. I am sure there will be many more to come.”
Anthony Paolicelli
Jones Service
Goshen, NY
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September 29, 2009 at 5:08pm Tags: Plumbing

Happier Customers Leads To More Profits
“6 months ago I came across ContractorSelling.Com while was searching the web for a way that I could find more customers. Who would have though that I already had more than enough customers? I just was not doing all of the work that they wanted.
One of the first times I used the system I sold a job for $14,000 (A far cry from my average ticket of $135.00). If I had not used your system I would have walked away from that job thinking the customer never would have paid a third of that.
As I learn more skills, my profits increase along with the number of happier customers. Something that never would have imagined 6 months ago. I am finally learning how to doing things right. Thanks a million, especially for the first real vacation that my wife and I got to go on in 5 years.”
Marty Mortensen
Mortensen Custom Plumbing
Flagstaff, AZ
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September 29, 2009 at 4:46pm Tags: Plumbing

No More “Think It Overs”
“You’re the man! No doubt about it. I just came back from a call after attending your one-day “Mini-Immersion” training and sold a job for $20,000 that I would have been lucky to get $7,000 or $8,000 before.
In truth, I probably would have gotten a “think it over” and instead I got the job.
Then the following week I used your 6 options process and put together a premium solution for a customer that needed a whole house re-pipe.
Well, there was no way I thought that she would buy the top option because it had so many premium services and warranty’s included. Well, I am here to tell you that I was wrong again as she picked an option to do a complete premium plumbing renovation for $64,000. Thanks for your great information and for helping me create solutions that are clearly better that any of my competitors.”
Kevin Shaw
Kevin Shaw Plumbing
Monrovia, California
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September 01, 2009 at 10:36am Tags: HVAC, Sales Skills

Pleasure To Run A Business Again
“Since our techs, sales people and I have attended your training it is now a pleasure to run our business. We now see the challenges of this industry in a whole new light. I am happy to report that moral is up and so is our productivity.
I truly believe now that we give better service than our competitors rather than just talking about being better. Anyone who knows me knows that I have high standards about the service I receive. In your case you not only have met those standards but have exceeded them.”
Kathe Stewart
Precision Air Conditioning
Memphis, TN
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August 29, 2009 at 5:01pm Tags: Plumbing

Reporting Back
“Joe I just wanted to report back to you that today on my first call after training I sold $9,223. The guys at my shop and myself were amazed at how easily the customer bought after I handled only two objections on that call.
The system showed me how this day was no fluke as I did a little over $4,500 on two calls on my second day! So in two days after returning I did over $13,800. I have had struggles in the past reaching those numbers in a month. My third day had me doing all the work. (Somebody’s gotta do it!)
The biggest thrill about the last couple of days is in seeing how happy my customers were after they selected and purchased the options they chose. This is really more customer service than it is sales training.
I just wanted to say thank you to you and Julie for all your help.”
Matt Szymanski
Jones Services
Goshen, NY
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June 22, 2009 at 6:23pm Tags: Electric, HVAC, Plumbing

Consultant Is a Dirty Word
“We call them consultants, and to many it is a dirty word, and one that means spend a lot of money and get little in return.
Well I and my staff and company just had Joe Crisara of ContractorSelling.com at our company for the last four days and all I can say is incredible. “When I met Joe some three weeks ago at one of his seminars, I thought “Boy, I need him to help get my HVAC division making money.” So I booked Joe to come to Boston. Mind you I was very scared that my staff would take the attitude that here we go another guy who was going to tell us what we are doing wrong then split. That was far from the case.
Respectful Of Our Staff
Joe was very warm, sensitive, and respectful of all our staff. He went about getting to know who we were, what we did, how we did it, and then began to share his views. His approach to our problems, needs and what direction we should take and how to begin he was right on target.

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June 20, 2009 at 9:05am Tags: Plumbing

All This Time I Was Only A Few Questions From Closing The Deal
“I’m enjoying what I do now more than ever. The meeting has made a huge difference already. My confidence alone has gone up 1000 fold knowing I can handle any objections people give me.
Also, the fact that I am able to do the work that has always needed to be done, but never thought I could get people to pay for, is now an option every call. This means my customers are finally getting the service experience they deserve from our company.
I still can’t believe how well this system works. I am kicking myself for the number of tables I have gotten up and walked away from when I was only a few questions away from closing a deal. Thank you so much. ”
Dustin Cheek
Cheek HVAC
Atlanta, Georgia
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May 29, 2009 at 4:35pm Tags: HVAC
Hour of Sales Power Update
“Just to bring you up to date, I am meeting with that homeowner (that I thought was going to result in) “A kick in the balls” and going nowhere, to them signing a $15,000 contract for a new Platinum comfort system.
I am on quite a roll since watching you and Rick Picard and your Hour of Sales Power training. My average sale is well over $10,000 which means my customers are getting the premium service that I have always wanted to give them.
Thank you for the personal interaction you have had with me. Your dedication to talking with your members when they need you is a monumental help in my sales improvement. Tell other contractors that they should NOT miss your Total Immersion Sales Summit training as well. As good as the material on the website is the live training is even better.
I appreciate all that you do and please thank Rick for inspiring me as well. Thanks again.”
Mike Allred
72 Degrees
Mundelein, IL
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May 29, 2009 at 1:02pm Tags: HVAC, Plumbing

Focused On Results
“Joe, I really and truly feel that you are one of the few people in this industry who are focused on results. You and Rick Picard have helped and inspired me to reach sales levels that I did not think were possible.
I really have to admit that your stuff really works. My sales have increased by 4 times what they were before I met you. I have seen the pretenders who are part of the “good old boy” HVAC networks that include trade magazines and other self proclaimed gurus who are so busy congratulating themselves and giving each other phony awards that they lose track of who they are serving. That is us the service contractor.
You and Julie at ContractorSelling.com are the complete opposite of the others. Your dedication for staying with me in both tough times and good times show your commitment to this industry. If people have doubts about joining ContractorSelling.com or attending one of your Total Immersion Sales Summit’s, by all means have them call me so I can share my experience with them.
My family and I thank you for the information that your site has provided. I have made my investment back many times over. I have truly profited from being a member. Thank you.”
John Quinn
Quinn’s PHC
Philadelphia, PA
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