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Featured Resources
Step Up Your Service Game in Only 60 Minutes!Step Up Your Service Game in Only 60 Minutes!
Discover the top 10 tips for stepping up your customer service skills in order to differentiate yourself from the competition (all in under 60 minutes). Join us as we discuss what it takes to be a wor . . . keep reading

Los Angeles, CA Total Immersion 3 Day April 2016 PresentationsLos Angeles, CA Total Immersion 3 Day April 2016 Presentations
This is a video of the Total Immersion Sales Summit presentations at the summit held in Los Angeles Total Immersion April presentation but also of handling objections at the end. That is the challenge . . . keep reading

Hour Of Sales Power: "Creating Lead Turnover Opportunity"Hour Of Sales Power: "Creating Lead Turnover Opportunity"
Watch the Hour Of Sales Power every month. Each time we will discuss the greatest challenges facing contractors in the sales world. We have previously featured some of the worlds best hvac, plumbing a . . . keep reading

Planned Service Agreement Strategy and DesignPlanned Service Agreement Strategy and Design
Learn how to take your service (and your business) to the next level by implementing a Planned Service Agreement Program for your customers. During this video we will teach you what to offer your cli . . . keep reading

How To Deliver Exceptional Customer Value Before, During, and After The CallHow To Deliver Exceptional Customer Value Before, During, and After The Call
Find out what constitutes good value to a customer and learn how to give it when dealing with customers over the phone, even before you talk to them. During the webinar we will talk about the before, . . . keep reading

Los Angeles, CA Total Immersion 3 Day March 2016 PresentationsLos Angeles, CA Total Immersion 3 Day March 2016 Presentations
This is a video of the Total Immersion Sales Summit presentations at the summit held in Los Angeles Total Immersion March presentation but also of handling objections at the end. That is the challenge . . . keep reading


 

Featured Articles
Breakfast of Sales ChampionsBreakfast of Sales Champions
By Tom Richard - Guest Author
Not many of us are willing to stand onto the bathroom scale the morning after a Thanksgiving feast. This year I was brave. I stepped onto the bad news oracle, wondering if I would regret seeing those . . . keep reading

Famous Golf Ball Flushing Toilet is "De-Throned"Famous Golf Ball Flushing Toilet is "De-Throned"
IN a demonstration of hydraulic prowess at the International Builders Show in January, a Kohler toilet successfully disposed of 2 pounds of cocktail wieners in one flush and five rubber ducks in anoth . . . keep reading

Shyness-A Habit That Hurts More Salespeople Than Smoking or DrinkingShyness-A Habit That Hurts More Salespeople Than Smoking or Drinking
Dr. Gary S. Goodman
80% of Americans are shy in at least in some situations, according to Dr. Phillip Zimbardo of Stanford University, who reported this finding in his book, SHYNESS. That makes shyness a more universal d . . . keep reading

ARTICLE: Choosing The Right Distributor AllianceARTICLE: Choosing The Right Distributor Alliance
By Joe Crisara
All in all, I think pricing is an over rated factor in choosing a distributor or manufacturer. Let's face it nobody knows more than a contractor that you get what you pay for. For the most part I th . . . keep reading

Labor Rates SimplifiedLabor Rates Simplified
By Mike Morosi
In the past 3 years, I have studied the financials of over 200 companies in 25 states and Canada. I have also conducted consumer awareness and market share studies for the same. This is a complicated . . . keep reading

ARTICLE: 7 Signs of a Dysfunctional CompanyARTICLE: 7 Signs of a Dysfunctional Company
By Steve Tobak
I was just reading about how Barack Obama and George W. Bush are the most polarizing presidents of the past 50 years, meaning they had the largest gap in approval ratings between democrats and republi . . . keep reading







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