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HVAC, Plumbing & Electrical Service Contractor training programs to engage your team & give them the skills they need to rapidly improve 
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Upcoming Webinars
COMING UP:February 16th - Hour Of Sales Power: Getting A Decision When You PresentCOMING UP:February 16th - Hour Of Sales Power: Getting A Decision When You Present
Do you know the best time to present? Are you puzzeled when a customer tells you they need to think about it after you present them? Worse yet, maybe you don't even realize what I am talking about an . . . keep reading

Featured Resources
DOWNLOAD: Technician Success Organizer 2017DOWNLOAD: Technician Success Organizer 2017
This file contains one of the most powerful management tools we have ever found in helping techs and sales people keep themselves accountable for their financial results. This calendar allows the sale . . . keep reading

Hour Of Sales Power Video: How Giving Literature Can Kill Your SalesHour Of Sales Power Video: How Giving Literature Can Kill Your Sales
By Joe Crisara
This is an Hour of Sales Power titled, "How Giving Literature Can Kill Your Sales" In this segment Joe and Rick discuss the the danger that is introduced when a sales person or tech uses man . . . keep reading

Customer Relationship Management 101Customer Relationship Management 101
The role of Customer Service Management is one that can easily get overlooked in this industry. We tend to emphasize acquiring new clients and forget to maintain the current, and forget about restori . . . keep reading

Hour Of Sales Power: Two Close or One Call Close? What is the Answer?Hour Of Sales Power: Two Close or One Call Close? What is the Answer?
During this live webinar we discuss strategies to use that will help you determine whether you should close on the first visit with your prospect or if you should make a second trip. What is the answe . . . keep reading

7 Steps to Designing a Turn Key Business: Step 7 - Coaching The Team To Stay On Track7 Steps to Designing a Turn Key Business: Step 7 - Coaching The Team To Stay On Track
You've finished the hard part putting all the pieces together. Now we need to make sure it doesn't get slowly dismantled by your team. Part seven or our series is going to teach you how to coach you . . . keep reading

Let's Chat! Customer Service Skills for Booking Calls OnlineLet's Chat! Customer Service Skills for Booking Calls Online
Were you sold on adding a chat box to your website? Did someone tell you to add a "book service call" online would be the answer to all your prayers? Getting someone to chat, email or call . . . keep reading

 

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